Privacy Policy
HAUL AT ONCE
At Haul At Once, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
Privacy Policy
1. Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, phone number, email address, and service address.
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Service Details: Items to be removed, scheduling preferences, and photos.
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Payment Information: Billing address and limited payment details (processed securely via third-party providers).
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Website Usage: IP address, browser type, and pages visited (for analytics and performance).
2. How We Use Your Information
We use your information to:
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Schedule and provide junk removal services
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Respond to your questions or requests
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Process payments and send confirmations
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Improve our website and customer experience
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Send occasional updates or promotions (you can opt out anytime)
3. How We Protect Your Information
We use secure technologies and practices to protect your data from unauthorized access, including:
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Encrypted connections (SSL)
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Trusted third-party payment processors
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Limited access to personal data within our team
4. Sharing Your Information
We do not sell or rent your personal information.
We only share data with:
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Service partners (e.g., junk removal crews) to fulfill your request
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Payment processors to handle transactions
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Law enforcement if required by law
5. Cookies & Tracking
Our site may use cookies and tracking tools to enhance your experience. These help us understand how visitors use the site and improve performance. You can disable cookies in your browser settings.
6. Your Rights & Choices
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You can request access to or deletion of your personal data
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You can opt out of marketing emails at any time
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Contact us anytime at info@haulatonce.com
Terms of Service
1. Services Provided
Haul At Once offers junk removal services to residential and commercial customers across the United States. We reserve the right to refuse service if items are hazardous, prohibited by law, or unsafe for our team to handle.
2. Scheduling & Cancellations
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You may schedule a service online, by phone, or via email.
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Cancellations or rescheduling must be made at least 24 hours in advance.
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A cancellation fee may apply for last-minute changes or no-shows.
3. Pricing & Payments
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Prices are based on volume, weight, and type of material.
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Quotes are provided in advance and confirmed on-site before work begins.
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All payments are due at the time of service, and we accept major credit/debit cards and digital payments.
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We use secure third-party processors for all transactions.
4. User Responsibilities
When booking with us, you agree to:
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Provide accurate contact and location details
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Ensure access to the removal area
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Confirm that items are safe and non-hazardous
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Supervise minors and pets during the service
5. Limitation of Liability
While we take great care during removal, Haul At Once is not liable for:
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Damages to items not intended for removal
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Pre-existing property damage
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Delays due to weather, traffic, or other unforeseeable circumstances
6. Prohibited Items
We do not accept:
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Hazardous waste (e.g., paint, chemicals, asbestos)
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Weapons or ammunition
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Biohazards or medical waste
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Anything prohibited by local, state, or federal law
7. Intellectual Property
All content on our website—including logos, graphics, images, and text—is the property of Haul At Once and may not be used or reproduced without permission.
8. Changes to Terms
We may update these Terms of Service at any time. Continued use of our services after changes means you agree to the new terms. Please check this page regularly.